Refer to the myCerts User Guides for more information on how to navigate the system:

myCerts User Guide for Applicants

myCerts User Guide for Existing Users

If you need help or have questions regarding the application, audit, or licensing process, you can contact us through our web-based form at www.api.org/ContactMonogram.

If you or a colleague are experiencing technical problems with the myCerts system (for example, a password needs to be reset), please contact our Service Desk at:

1-877-562-5187

or

Email: mycertssupport@api.org