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| Frequently Asked Login Questions |
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Who can access this site?
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Only facility contacts listed in the API database will have access to this site. There is a limit of 2 contacts per facility location. |
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What is my email address?
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Call the myCerts help line or send an email to myCertsSupport@api.org. |
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What is my password?
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Click here to have your password sent to your email address. |
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Can another employee have access to enter our facilities audit response?
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No, the only people that can access the site are contacts listed in the API database. |
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How do I enter an audit response?
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Click here for a quick review on entering a response.
Or
Call the help line for myCerts:
US: 1-866-921-5148
Northern China: 10-800-713-1509
Southern China: 10-800-130-1440
UK: 44-0-800-014-8146
Or
Email: myCertsSupport@api.org |
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